Operations & Efficiency
Benjamin Figdor
Fix the process, not just the tool.
I diagnose whether the problem is process, tooling, or people, then fix it and train your team to run it.
01Data hygieneFound mislabeled, inconsistent data while building Tableau dashboards at Lusha, then led the team change and record cleanup that fixed it.
02Process standardizationReplaced a scattered, license-dependent offer process at Overwolf with one documented workflow, cutting the guesswork out of every offer sent.
03Early AI adoptionBuilt three GPT tools at Overwolf, in GenAI’s early days, that let hiring managers write interview questions and job descriptions on their own.
04Vendor evaluationAssessed four sourcing tools at Lusha against integration, privacy, pricing, and support. The recommendation was adopted.
About
Most operational problems aren’t missing a tool. They’re missing order. I check the process, the stack, and the people before I touch anything new, and I only build when building is genuinely the fix. That instinct, plus a working knowledge of data privacy, comes from years running HR and recruiting operations across global teams.
Selected work
The Need · Process · Value · Outcome
Product · LiveYourNextRollA privacy-first job-search tracker that scores opportunities against what matters to you, with built-in networking tracking.Read the case study
Agent · LiveApartment HunterAn apartment-search agent that scrapes Facebook groups and Yad2 daily and emails a filtered digest.Read the case study
Dashboard · DemoPeople Analytics DashboardA role-gated HR analytics dashboard built to show that useful people-metrics don’t require Tableau or Looker.Read the case study
Nov 2024 — Jun 2026
Talent AcquisitionLushaRan global manager training on interviewing and hiring decisions, shadowing live interviews to coach in real time.
Jul 2022 — Sep 2024
Talent AcquisitionOverwolfBridged HQ and two newly acquired companies through hiring-process training, aligning different corporate cultures on how the company hires.
Jan 2020 — Jul 2022
Talent AcquisitionAppsFlyerBuilt a custom hiring-visibility tracker for the COO after interviewing him on what the existing spreadsheet failed to show, replacing it as his team’s working view.
2019
Technical Talent SourcerWeWork R&DSourced across Product, Design, Data, and Engineering using LinkedIn, Behance, Meetup, and GitHub to build out an R&D site’s talent pipeline.
Tech stack
AI tools
Automation
Dev tooling
ATS & Recruiting
Ops
